HIPAA Notice of Privacy Practices

Information We May Collect

When you contact Community Pathways Support Services through our website, you may provide information such as:

• Your name
• Telephone number
• Email address
• Information about the individual requesting services
• Information related to disability, functional needs, or support needs
• Service or referral information
• Insurance or funding information

Please do not submit sensitive medical information through general website forms unless the form specifically requests that information through a secure method.

How We May Use Your Information

When applicable, we may use or disclose your information to:

• Provide and coordinate authorized services
• Develop and monitor service plans and goals
• Communicate with you about services
• Coordinate care and supports with authorized providers
• Process billing and payments
• Meet contractual, regulatory, and legal requirements
• Support quality improvement activities
• Respond to emergencies or situations involving an immediate threat to health or safety

We will limit the use or disclosure of PHI to what is reasonably necessary for the intended purpose, when the HIPAA minimum necessary standard applies.

Website Information

Our website may collect certain technical information, such as:

• Internet Protocol (IP) address
• Browser and device information
• Website usage information
• Pages visited
• Date and time of website access

This information may be used to maintain website security, monitor website performance, and improve the user experience.

We do not sell personal or health information.

Disclosure of Information

Community Pathways Support Services may disclose PHI when permitted or required by HIPAA or other applicable law.

Disclosures may include information provided to:

• Healthcare providers
• Service coordinators
• Parents, guardians, or legally authorized representatives
• Government agencies
• Medicaid or other authorized funding programs
• Texas Workforce Commission or other authorized agencies
• Other service providers involved in authorized service coordination

We will obtain appropriate authorization when HIPAA requires authorization before using or disclosing PHI.

Your HIPAA Rights

If HIPAA applies to your information, you may have the right to:

• Request access to your PHI
• Request corrections to your PHI
• Request restrictions on certain uses or disclosures
• Request confidential communications
• Receive an accounting of certain disclosures
• Receive a paper copy of this Notice
• File a privacy complaint
• Revoke an authorization when permitted by law

You will not be retaliated against for filing a privacy complaint.

Our Responsibilities

Community Pathways Support Services is committed to:

• Protecting the privacy of PHI
• Providing this Notice describing our privacy practices
• Following the terms of the applicable Notice currently in effect
• Notifying affected individuals when a breach of unsecured PHI requires notification under applicable law